Frequently Asked Questions
Everything you need to know about shopping with Underground Clothing.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear fit.
Do you restock sold-out items?
Many of our collections are limited edition drops. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we release more inventory.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products ethically manufactured?
Yes, Underground Clothing is committed to fair labor practices. We partner only with manufacturers who undergo regular audits for safety, fair wages, and ethical working conditions.